Frequently Asked Questions (the Basic Resident Registration Card)

QuestionI found the Basic Resident Registration Card that I lost. What should I do?

Response

If you have lost the Basic Resident Registration Card and it is temporarily suspended, you need to go through the procedure to lift the suspension. Notifications by phone are not accepted, so please be sure to visit the counter in person.
If you have already received a reissue, it has expired, so please return the found card.