Weekend Citizen Service Counters

Page ID1014430 Updated on October 29, 2026

1. Opening Dates and Times
2. Information on Services Provided

From Sunday, November 1, 2026, we will expand weekend service counters to improve citizen services.
The previous weekend openings at the City Hall main building (the 2nd Sunday and 4th Saturday) will end, and newly, the Wakabadai Branch Office and the Inagi My Number Card Center— two locations — will open service counters on Saturdays and Sundays.

In addition to being able to complete procedures related to the My Number Card on weekends, you can also use the My Number Card Center on weekday evenings. Please make good use of this service.

You can also obtain certificates at convenience stores! Click here for details.

Information on New Weekend and Holiday Service Counters

	Wakabadai Branch Office	Inagi My Number Card Center
Features	A Convenient Counter for High-Demand Procedures! Life Procedures (Moving) Issuance of Certificates Acceptance of Various Notifications	Dedicated Counter for My Number Card! Directly Connected to the Station for Convenience! All Procedures Related to the My Number Card
Nearest Station	Keio Sagamihara Line Wakabadai Station, 3-Minute Walk	Keio Sagamihara Line Inagi Station, Direct Connection
Location	2-5-2 Wakabadai, Inagi City, i Plaza 1st Floor	3107-4 Higashi-Naganuma, Inagi City, Keio Retnade Inagi 3rd Floor
Parking Services	None Note: There is one parking space for persons with disabilities.	None Note: For those with a Physical Disability Certificate, use of Keio Retnade Inagi (Keio Coin Park Inagi) is free of charge.
Contact Information	042-350-6321	042-379-8347

1. Opening Dates and Times

Please note that hours vary depending on the service counter and day of the week.

Office Hours
	Wakabadai Branch Office	Inagi My Number Card Center
Mon–Tue	9:00 a.m. to 4:30 p.m.	9:00 a.m. to 4:30 p.m.
Wed–Thu	9:00 a.m. to 4:30 p.m.	12:30 p.m. to 8:00 p.m. Note: 7:30 p.m. is the last reception time.
Fri	Closed	Closed
Sat (only on the 4th Saturday)	9:00 a.m. to 4:30 p.m.	9:00 a.m. to 4:30 p.m.
Day	9:00 a.m. to 4:30 p.m.	9:00 a.m. to 4:30 p.m.
Holidays and Year-end/New Year holidays	Closed	Closed

Closed Days (Holidays)
Closed Days	Friday
	Saturdays (except the 4th Saturday)
	The Sunday following the 3rd Saturday (due to national system downtime)
	Holidays (except when Sunday and the 4th Saturday are holidays)
	Year-end and New Year holidays (December 29 to January 3)

【Please be especially careful】

Only the My Number Card Center is open on weekday evenings (Wednesday and Thursday).
Both counters are closed on Fridays. Please note this is different from the City Hall main building.

November to December 2026 Opening Days Calendar - Integrated Version

FY2026 Opening Days Calendar: Wakabadai Branch Office and Inagi My Number Card Center (PDF 410.3 KB)

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2. Information on Services Provided

Wakabadai Branch Office

The Wakabadai Branch Office handles the following services on weekends as well. Please make use of this service if you are unable to visit City Hall on weekdays.

Services handled on weekends differ from those on weekdays.
Applications and notifications will only be accepted as document submissions and may be reviewed later by the responsible department, or may not be handled at all.
Weekends can be crowded. Also, since you may be asked to visit the main government building or other offices again on a weekday, please allow plenty of time in your schedule.

Type		Contents
Daily Life & Procedures	Moving	Notification of Moving In, Moving Out, and Change of Address [Note] In cases such as moving into or changing address to a newly built detached house, changes requiring confirmation of family relationships, moving in from overseas, and others, additional procedures may be required at a later date. For households receiving support measures or households including foreigners, please visit the City Hall main building on a weekday for address changes.
Daily Life & Procedures	Seal Registration	Notification of Seal Registration and Cancellation
Issuance of Certificates		Copy of Certificate of Residence [Note] Some cases, such as third-party requests, may not be handled. Seal Registration Certificate Taxation (Non-Taxation) Certificate [Note] Issuance of certificates for those required to file Tokyo Metropolitan Resident Tax is only on weekdays.
My Number Card		Update and Issuance of Electronic Certificates
		PIN Reset (Unlock)
		Change of Items on the Card Due to Address Change [Note] Only when procedures are done simultaneously with moving-in or change-of-address notifications.
Tax, Insurance, Pension, Welfare	Payments	Collection of Municipal Tax, Insurance Premiums, etc. [Note] Limited to handling cash only. Account transfers via Pay-easy terminals are available on weekdays only.
	National Health Insurance	Notification of Enrollment, Withdrawal, etc. [Note] The issuance of qualification confirmation documents, etc., will be sent by mail at a later date.
	Healthcare for Seniors (Aged 75+)	Reception of Various Notifications
	Long-Term Care Insurance	Reception of Various Notifications
Childcare & Parenting	Child Allowance Medical Expenses Assistance for Infants and Young Children Childcare Center	Reception of Notifications [Note] Applications related to moving in, moving out, or relocation may not be handled.
	After-School Childcare Program	Reception of Notifications
	Pregnancy Notification	Reception of Notifications
	Maternal and Child Health Handbook	Issuance
Other Topics		Registration of Pet Dogs and Reception of Notifications for Rabies Vaccination, etc.
		Distribution of Diaper-Only Bags and Volunteer Bags
		Acceptance of Applications for Reduction or Exemption of Garbage Bags, etc.
		Enrollment for Traffic Accident Mutual Aid (Chokotto Mutual Aid)

[Note] Main Services Not Available on Saturdays and Sundays

Issuance of Family Register Certificates
Issuance of Property Tax-Related Certificates and Tax Payment Certificates

[Note] Main Services Not Available at Wakabadai Branch Office

Issuance (Receipt) of My Number Card
　→ Please use the My Number Card Center. (Reservations prioritized)
Notification of Family Register (Birth, Death, Marriage, Divorce, etc.)

Inagi My Number Card Center

Inagi My Number Card Center is a specialized counter for matters related to the My Number Card.
We provide one-stop support from application assistance to issuance and renewal procedures for the My Number Card.

Type	Contents
My Number Card	Issuance (Receipt) of My Number Card
	Update and new issuance of electronic certificates
	Unlocking and resetting of PIN codes
	Reactivation after Suspension Due to Loss
	My Number Card Application Support
	Other Various Procedures Related to the My Number Card

[Note] The procedure locations for Specified Residence Cards and Specified Special Permanent Resident Certificates vary depending on the content.
　→ Please refer to the link below for details.

(Reference) Locations for My Number Card Procedures

	Inagi My Number Card Center	Wakabadai Branch Office	Hirao Branch Office	City Hall
Card Issuance (Pickup)	O	×	×	×
Update and New Issuance of Electronic Certificates	O	O	O	×
PIN Unlock and Reset	O	O	O	×
Reactivation after Suspension Due to Loss	O	O	O	×
Support for Card Application	O	×	×	×
Other Procedures	O	×	×	×

Note: For address change procedures, please first visit the Citizen Affairs Division on the 1st floor of City Hall, Hirao Branch Office, or Wakabadai Branch Office.
Note: For family register-related procedures, please come to the Citizen Affairs Division on the 1st floor of City Hall.

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This page is managed by the Department of Citizen Affairs, Citizen Affairs Division.

2111 Higashi-Naganuma, Inagi City, Tokyo 206-8601
Phone number: 042-378-2111 Fax number: 042-377-4781
Contact Us - Citizen Affairs Division, Department of Citizen Affairs, Inagi City

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