Various Procedures for Specified Residence Card and Specified Special Permanent Resident Certificate

The locations for various procedures related to the Specified Residence Card and Specified Special Permanent Resident Certificate are as follows.

List of Procedure Locations

Procedure Details	Procedure Location [Designated Residence Card]	Procedure Location [Designated Special Permanent Resident Certificate]
Reissuance / Renewal of Card	Regional Immigration Services Bureau	Inagi City Hall Citizen Affairs Division
Changes to Items Other Than Address or Alias	Regional Immigration Services Bureau	Inagi City Hall Citizen Affairs Division
Address Change / Alias Change	Inagi City Hall Citizen Affairs Division	Inagi City Hall Citizen Affairs Division
PIN Reset / Change	Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office	Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office
Suspension Cancellation	Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office	Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office
Extension of Special Period	Inagi My Number Card Center	Not applicable
Update, Issuance, and Revocation of Electronic Certificates	Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office	Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office

 

[For Those Who Have Lost a Specific Residence Card or Special Permanent Resident Certificate]

You can suspend the My Number Card function by phone.

• My Number Comprehensive Toll-Free Dial: 0120-95-0178
• Foreign Language Support Dial: 0120-0178-27

Regarding inquiries about reissuance procedures,

For the Specified Residence Card, contact the nearest Regional Immigration Services Bureau; for the Special Permanent Resident Certificate, contact the Citizen Affairs Division at Inagi City Hall.

Additionally, the temporary suspension of a found card can be lifted at the Inagi My Number Card Center or Branch Office.

Procedures and Required Documents

Change of Address or Alias

When there is a change in address or alias, it is necessary to update the information displayed on the card.

The procedure location is the Citizen Affairs Division at Inagi City Hall.

Personal Application

1. Specified Residence Card / Special Permanent Resident Certificate (PIN input required)

Application by Same Household Member

1. Applicant's Specified Residence Card / Special Permanent Resident Certificate (PIN input required)
2. Agent's Identification Document A1 point (see the "List of Identification Documents" below)

Application by Legal Representative (for persons under 15 years old or adult wards)

1. Applicant's Specified Residence Card / Special Permanent Resident Certificate (PIN input required)
2. Agent's Identification Document A1 point (see the "List of Identification Documents" below)
3. Documents certifying that the person is a legal representative (if the person is an adult ward, a certificate of registered matters; if the person is under 15 years old and the proxy authority cannot be confirmed with the Certificate of Residence, a birth certificate with translation, etc.)

Application for Voluntary Agent

Please contact us for more details.

Notes

• If the 4-digit PIN of the card is unknown, a procedure to reset the PIN is required.
• The signature electronic certificate embedded in the card will automatically become invalid if your address or other details change. If you wish to have a new one issued, please bring your Specified Residence Card or equivalent in person. For more details, please check the section below titled "Update, Issuance, and Revocation of Electronic Certificates."

PIN Change / Reset

The procedure locations are Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office.

Personal Application

1. Specified Residence Card and Specified Special Permanent Resident Certificate
2. Identity verification documents A1 point or B1 point (see below for "List of Identity Verification Documents")

Note: If you know the 4-digit PIN of the card, identity verification documents are not required.

Application by Legal Representative (for persons under 15 years old or adult wards)

Procedures can be completed with the legal representative's visit only.

1. Individual's Specified Residence Card and Specified Special Permanent Resident Certificate
2. Identification documents of the individual A1 point or B1 point (see below for the "List of Identification Documents")
3. Identity verification documents of the agent A2 points or A1 point + B1 point (see below for "List of Identity Verification Documents")
4. Documents certifying that the person is a legal representative (if the person is an adult ward, a certificate of registered matters; if the person is under 15 years old and the proxy authority cannot be confirmed with the Certificate of Residence, a birth certificate with translation, etc.)

Note: If the individual's 4-digit PIN of the card is known, identity verification documents of the individual are not required.

Application for Voluntary Agent

Please contact us for more details.
Note: In the case of an application by a voluntary agent, the PIN cannot be changed on the same day.

Suspension Cancellation

The procedure locations are Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office.

Personal Application

1. Specified Residence Card and Specified Special Permanent Resident Certificate

Application for Legal Representative

1. Individual's Specified Residence Card and Specified Special Permanent Resident Certificate
2. Identity verification documents of the legal representative A1 point (see below for the "List of Identity Verification Documents")
3. Documents certifying that the person is a legal representative (if the individual is an adult ward, a certified copy of the family register; if the individual is under 15 years old and the proxy authority cannot be confirmed with the Certificate of Residence, a birth certificate with translation, etc.)

Application for Voluntary Agent

Please contact us for more details.
Note: In the case of an application by a voluntary agent, the suspension cannot be lifted on the same day.

Extension of Special Period

For mid- to long-term residents, excluding permanent residents who are in the process of renewing their period of stay and those with Highly Skilled Professional (Status of Residence) No. 2, if a new card is not issued by the expiration date of the card, the validity period of the card can be exceptionally extended by 2 months.

The procedure location is the Inagi My Number Card Center.

Personal Application

1. Residence Card (PIN entry required)
2. [For Paper Applications] Residence Card indicating "Application for Extension of Period of Stay Pending"
3. [For Online Applications] Application Receipt Number Notification Email

Note: Procedures cannot be completed with a receipt or similar document issued through proxy application by an administrative scrivener or others.

Application by Legal Representative (for persons under 15 years old or adult wards)

1. Applicant's Special Residence Card (PIN input required)
2. [For paper applications] Special Residence Card indicating that the "Application for Extension of Period of Stay" is in process
3. [For Online Applications] Application Receipt Number Notification Email
4. Agent's Identification Document A1 point (see the "List of Identification Documents" below)
5. Documents certifying that the person is a legal representative (if the person is an adult ward, a certificate of registered matters; if the person is under 15 years old and the proxy authority cannot be confirmed with the Certificate of Residence, a birth certificate with translation, etc.)

Note: Procedures cannot be completed with a receipt or similar document issued through proxy application by an administrative scrivener or others.

Application for Voluntary Agent

Please contact us for more details.

Update, Issuance, and Revocation of Electronic Certificates

The procedure locations are Inagi My Number Card Center, Hirao Branch Office, Wakabadai Branch Office.

Personal Application

1. Specified Residence Card / Special Permanent Resident Certificate (PIN input required)

Application by Legal Representative (for persons under 15 years old or adult wards)

In principle, signature electronic certificates cannot be issued for persons under 15 years old or adults under guardianship.

1. Applicant's Specified Residence Card / Special Permanent Resident Certificate (PIN input required)
2. Agent's Identification Document A1 point (see the "List of Identification Documents" below)
3. Documents certifying that the person is a legal representative (if the person is an adult ward, a certificate of registered matters; if the person is under 15 years old and the proxy authority cannot be confirmed with the Certificate of Residence, a birth certificate with translation, etc.)

Application for Voluntary Agent

Please contact us for more details.
Note: In the case of an application by a voluntary agent, electronic certificate updates cannot be done on the same day.

List of Identity Verification Documents

• Identity verification documents must be the originals and within the validity period.
• Identification documents are limited to those whose "name and date of birth" or "name and address" match the Certificate of Residence.

Item	List of Identity Verification Documents
A　 Officially issued photo-bearing identity verification documents	Driver's License My Number Card (with photo) Passport Disability Certificate Driving History Certificate (limited to those issued on or after April 1, 2012) Residence Card (with photo) Specified Residence Card (with photo) Special Permanent Resident Certificate (with photo) Specified Special Permanent Resident Certificate (with photo), etc.
B　 Non-photo identity verification documents	My Number Card (without photo) Health Insurance Eligibility Certificate Long-Term Care Insurance Card Pension Book or Basic Pension Number Notification (including Pension Amount Revision Notice and Pension Payment Notice) Various Pension Certificates Public Assistance Recipient Certificate Various Medical Certificates (Maru Nyuu, Maru Ko, Maru Ao) Maternal and Child Health Handbook Certificate of Birth Registration Residence Card (No Photo) Residence Card for Designated Activities (No Photo) Special Permanent Resident Certificate (No Photo) Designated Special Permanent Resident Certificate (No Photo) Student ID (one that includes "name and date of birth" or "name and address") Employee ID (one that includes "name and date of birth" or "name and address") etc.

Note: Digital student ID and digital employee ID cannot be screenshotted. The app must be launched and operated in the presence of staff.