Convenience Store Issuance Service [Certificate of Residence Copy, Seal Registration Certificate, Taxation (Non-Taxation) Certificate]

You can obtain certificates at convenience stores nationwide

Using a My Number Card, Special Residence Card, or Special Permanent Resident Certificate, you can obtain copies of the Certificate of Residence, Seal Registration Certificate, and more at convenience stores nationwide.
 

• Notice of Convenience Store Issuance Service Suspension (October 3 and 4, 2026)

Eligible Users

Those who meet the following two conditions

• Those who are registered residents of Inagi City
• My Number Card, Special Residence Card, or Special Permanent Resident Certificate (with a user authentication electronic certificate installed) holder

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Certificates Available

List of Certificates

Type of Certificate	Fee	Notes
Copy of Certificate of Residence	300 yen	The most recent for the individual and members of the same household (Relationship, registered domicile, and My Number can be optionally included)   Items that cannot be obtained × Removed Certificate of Residence × Revised Original Certificate of Residence × Certificate of Residence with Resident Code × Certificate of Residence with omitted foreign resident details (foreign residents only)
Seal Certificate	300 yen	The seal registration belongs to the person themselves   Note: If you have not registered your seal, you need to register at City Hall or a Branch Office Note: Seal registration certificate is not required (it is required when obtaining at the counter)
Municipal Resident Tax and Tokyo Metropolitan Resident Tax Taxation (Non-Taxable) Certificate	300 yen	For more details, please refer to the link below (Contact: Department of Citizen Affairs, Taxation Division, Municipal Resident Tax Section)

• Convenience Store Issuance of Tax Certificates and Non-Tax Certificates

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How to Use

Available Hours

From 6:30 AM to 11:00 PM

 

Note: Not available during the year-end and New Year holidays (December 29 to January 3).

Note: Not available during equipment maintenance.

Note: Operating hours may vary depending on the store.

• Notice of Convenience Store Issuance Service Suspension (October 3 and 4, 2026)

Available Locations

Multi-copy machines (multifunction terminals) located in convenience stores nationwide

 

Main Supported Stores

• Seven-Eleven
• Lawson
• FamilyMart
• Ministop
• Aeon Retail, etc.

Note: Not available at stores without multi-function copy machines.

• Automatic issuance of certificates, etc. at convenience stores (Information on available stores)(External link)

Usage Procedure

1. Select "Administrative Services" on the multi-function copy machine
2. Insert your My Number Card, etc., and enter the 4-digit PIN (for user authentication)
3. Select the required certificate
4. Insert the fee into the machine and touch "Print Start"
5. The certificate and receipt will be printed

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Convenience Store Issuance Using Smartphones

By using the "My Number Card for Smartphones," you can obtain a Certificate of Residence and other documents at convenience stores without carrying the physical My Number Card.

For details on how to apply for the electronic certificate installation service on smartphones, please visit the Digital Agency website.

• Digital Agency Website (My Number Card for Smartphones)(External Link)

Supported Devices

• Android
• iPhone

Note: Please check the following website for compatible models.

• My Number Portal Homepage (for Android users)(External link)
• My Number Portal Homepage (for iPhone users)(External Link)

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About Security Measures

Multiple security measures are in place, so you can use it with confidence.

• Since you operate it yourself, it is difficult for others to see your personal information.
• Communication is conducted via dedicated lines and encryption.
• There is a function to prevent forgetting to take your My Number Card or certificates.
• Certificates undergo forgery and tampering prevention processing.

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Important Notes (Please be sure to read)

The following persons cannot use convenience store issuance services

• Those who have not completed the continuation procedures for their My Number Card, etc., after submitting a moving-in notification
• Those who have submitted a moving-out notification (If someone in the same household has submitted a moving-out notification, the Certificate of Residence cannot be obtained until the moving-out is confirmed or the scheduled moving-out date has passed)
• Those who completed the change procedures on a holiday office day (available from the afternoon of the next office day)
• Those whose period of stay has expired (including cases where someone in the household has passed the expiration date)
• Those eligible for support measures
• Those whose name, registered domicile, etc. have changed (it takes time for the information to be reflected. Please contact us for details)
• Those whose user electronic certificate has expired
• Those whose user electronic certificate PIN is locked

Other Notes

• Certificates cannot be returned, exchanged, or refunded.
• If one copy of the Certificate of Residence consists of multiple pages, it will not be stapled. You can determine it as a single set by the page number and unique number listed on the certificate.
• If there is a paper jam, print distortion, or other equipment trouble when issuing the certificate, please report it to the staff on the spot, and after a refund, proceed with reissuing the certificate.
• If you wish to obtain a certificate for reasons that exempt you from the fee according to regulations, please apply at the City Hall or Branch Office counter (refunds cannot be made later).
• It may take some time to issue the certificate. Please wait for a while without leaving the area during the issuance.
• The My Number Card and similar cards contain personal information and are important cards that can be used as official identification. Please be very careful in handling them to avoid leaving them behind or losing them.
• If you have lost your PIN, you need to reset it at the Inagi My Number Card Center or a Branch Office.
• If you enter the PIN incorrectly three times in a row, it will be locked. To unlock it, you need to complete the procedure at the Inagi My Number Card Center or a Branch Office.

• Inagi My Number Card Center Information

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