Convenience Store Issuance Service [Certificate of Residence Copy, Seal Registration Certificate, Taxation (Non-Taxation) Certificate]

Convenience Store Issuance of Various Certificates

By using the My Number Card (Individual Number Card) and others, you can obtain certificates such as a copy of the Certificate of Residence at multifunction terminals (multi-copy machines) in convenience stores nationwide.
 

• About My Number Card (Individual Number Card)

Eligible Users

Those who are registered residents of Inagi City and possess a My Number Card, a Special Residence Card, or a Special Permanent Resident Certificate (equipped with a user authentication electronic certificate).

Certificates Available

Please be sure to read the following precautions when obtaining a certificate.

List of Certificates

Type of Certificate	Fee	Notes
Copy of Certificate of Residence	300 yen	The most recent for the individual and members of the same household (Relationship, registered domicile, and My Number can be optionally included) Note 1: You cannot obtain a Certificate of Residence or a revised original Certificate of Residence. Note 2: The Certificate of Residence code cannot be listed Note 3: Foreigners cannot omit the foreigner registration details.
Seal Certificate	300 yen	The seal registration belongs to the person themselves Note 1: If you have not registered your seal, you need to register at City Hall or a Branch Office. Note 2: The seal registration certificate (orange card) is not required (it is required when obtaining at the counter).
Municipal Resident Tax and Tokyo Metropolitan Resident Tax Taxation (Non-Taxable) Certificate	300 yen	For more details, please refer to the link below (Contact: Department of Citizen Affairs, Taxation Division, Municipal Resident Tax Section)

• Convenience Store Issuance of Tax Certificates and Non-Tax Certificates

How to Use

You can obtain certificates at multifunction terminals (multi-copy machines) at convenience stores nationwide that support the following convenience store issuance.

1. Touch the "Administrative Services" on the touch panel screen of the multifunction terminal (multi-copy machine).
2. Set your My Number Card, etc. in the designated position and enter the 4-digit PIN (for user authentication).
3. Touch the type of certificate.
4. Insert the fee and touch "Print Start".
5. Certificates and receipts will be printed.

Usage Hours

From 6:30 AM to 11:00 PM

• Note: Usage hours may vary depending on the store.
• Note: Excludes the year-end and New Year period (from December 29 to January 3) and during equipment maintenance.

Available Stores

Seven-Eleven, Lawson, FamilyMart, Ministop, Aeon Retail, and others nationwide
Note: It cannot be used at stores without multifunction terminals (multi-copy machines).

• Automatic issuance of certificates, etc. at convenience stores (Information on available stores)(External link)

Convenience Store Issuance Using Smartphones

For those who have a My Number Card, it is now possible to install a "My Number Card for Smartphones" on your smartphone, which has the same electronic certificate functionality as the My Number Card.
This allows you to obtain a Certificate of Residence and other documents at convenience stores using only your smartphone, without carrying the physical My Number Card.

For details on how to apply for the electronic certificate installation service on smartphones, please visit the Digital Agency website.

• Digital Agency Website (My Number Card for Smartphones)(External Link)

Eligible Users

For those registered as residents in Inagi City, who have a valid My Number Card, and whose smartphone is equipped with the electronic certificate for smartphones or the My Number Card function for iPhone.

Target Smartphones

Smartphone with OS Android or iOS (iPhone)

Note: For compatible devices and supported models, please refer to the Mynaportal website.

• My Number Portal Homepage (for Android users)(External link)
• My Number Portal Homepage (for iPhone users)(External Link)

Convenience Stores Where You Can Use the My Number Card with a Smartphone

Seven-Eleven, Lawson, FamilyMart, Ministop, Aeon Retail, and others nationwide

Note: It cannot be used at stores without multifunction terminals (multi-copy machines).

• Automatic issuance of certificates, etc. at convenience stores (Information on available stores)(External link)

About Security Measures

• Users operate the multifunction terminal (multi-copy machine) themselves to obtain documents, so personal information is not exposed to others.
• Measures to prevent personal information leakage are implemented, such as using a dedicated line network and encrypting communications.
• The multifunction terminal (multi-copy machine) provides screen displays and voice guidance to prevent forgetting to take your My Number Card or certificates.
• Certificates are printed with forgery and tampering prevention processing.

Important Notes (Please be sure to read)

• Those who have not completed the continuation procedures for their My Number Card, etc., after submitting a notification of moving in cannot use the convenience store issuance service. It is necessary to complete the continuation procedures at the Inagi My Number Card Center or Branch Office. (Please check the link below for information about the Inagi My Number Card Center)
• Those who have submitted a notification of moving out cannot use the convenience store issuance service. Additionally, if there are members of the same household who have submitted a notification of moving out, the Certificate of Residence cannot be obtained until the moving out is confirmed or the scheduled moving out date has passed.
• If you have completed the transfer procedure on a holiday opening day, you will not be able to obtain the certificate immediately. It will be available for use from the afternoon of the next opening day.
• If there are individuals in the household whose period of stay has expired, it may not be possible to obtain a certificate.
• Changes to names and other details associated with family register submissions may take time to reflect. For more information, please contact us.
• Those eligible for support measures under the Basic Resident Register Act cannot use the convenience store issuance service. Please apply at the City Hall or Branch Office.
• The certificates issued at City Hall or the Branch Office are different from the forms.
• If one copy of the Certificate of Residence consists of multiple pages, it will not be stapled. You can determine it as a single set by the page number and unique number listed on the certificate.
• Certificates cannot be returned, exchanged, or refunded.
• If there is a paper jam, print distortion, or other equipment trouble when issuing the certificate, please report it to the staff on the spot, and after a refund, proceed with reissuing the certificate.
• If you wish to obtain a certificate for reasons that exempt you from the fee according to regulations, please apply at the City Hall or Branch Office counter (refunds cannot be made later).
• It may take some time to issue the certificate. Please wait for a while without leaving the area during the issuance.
• The My Number Card and similar cards contain personal information and are important cards that can be used as official identification. Please be very careful in handling them to avoid leaving them behind or losing them.
• If you have lost your PIN, you need to reset it at the Inagi My Number Card Center or a Branch Office.
• If you enter the PIN incorrectly three times in a row, it will be locked. To unlock it, you need to complete the procedure at the Inagi My Number Card Center or a Branch Office.

• Inagi My Number Card Center Information