Inagi My Number Card Center Information
- Location, Opening Days and Hours, Closed Days
- List of Locations for My Number Card Procedures
- Services Provided
- (1) Issuance of My Number Card [Online Reservation Available]
- (2) Update and Issuance of Electronic Certificates for My Number Card [Online Reservation Available]
- (3) Resetting (Unlocking) and Changing PIN for My Number Card [Online Reservation Available]
- (4) Changes to the Information on the My Number Card (Address or Name Changes) [Online Reservation Available]
- (5) Application Methods for Issuance of the My Number Card
- (6) Support for Online Application of My Number Card
- (7) Others
The My Number Card Center opened on Sunday, May 31, 2026.
Note: There is no parking service available. Please use public transportation.
Location, Opening Days and Hours, Closed Days
Location (There is no parking service. Please use public transportation.)
3107-4 Higashi-Naganuma, Inagi City, Keio Retnade Inagi 3rd Floor (Directly connected to Inagi Station on the Keio Sagamihara Line)
Note: There is no parking service. Please use public transportation when visiting.
Note: For those who have a Physical Disability Certificate, use of the Keio Retnade Inagi parking lot (Keio Coin Park Inagi) will be free of charge.
Note: Bicycle parking is available at Keio Retnade Inagi. It is free for 1 hour.
Opening Days and Hours
|
Opening Hours |
Month |
Tue |
Wed |
Thu |
Fri |
Sat |
Day |
|---|---|---|---|---|---|---|---|
| 9:00 a.m. to 12:30 p.m. | O | O | - | - | - | △ | △ |
| 12:30 p.m. to 4:30 p.m. | O | O | O | O | - | △ | △ |
| 4:30 p.m. to 8:00 p.m. | - | - | O | O | - | - |
|
〇: Open △: Varies by week
| Last Reception Time | |
|---|---|
| Wednesday & Thursday |
Last reception at 7:30 p.m. Note: Because the national system operates until 8:00 p.m. |

Closed Days (Holidays)
- Friday
- Saturdays (except the 4th Saturday)
- Sunday following the 3rd Saturday (due to national system downtime)
- Holidays (except when Sunday and the 4th Saturday are holidays)
- Year-end and New Year holidays (December 29 to January 3)
List of Locations for My Number Card Procedures
|
Inagi My Number Card Center |
Wakabadai Branch Office | Hirao Branch Office | City Hall | |
|---|---|---|---|---|
| Card Issuance (Pickup) | O | × | × | × |
| Update and New Issuance of Electronic Certificates | O | O | O | × |
| PIN Unlock and Reset | O | O | O | × |
| Changes to the information on the card (such as address or name changes) | O |
|
|
|
| Support for Card Application | O | × | × |
× |
| Reactivation after Suspension Due to Loss | O | O | O | × |
| Other Procedures | O | × | × | × |
Moving in, relocation, birth, marriage, etc. are procedures handled at City Hall.
Therefore, changes to the information on the My Number Card face will be processed simultaneously.
Note: If you were unable to bring your My Number Card or the procedures could not be completed simultaneously, you will need to visit the Inagi My Number Card Center for assistance.
Address changes such as moving in or relocating can also be processed at the Branch Office.
Therefore, changes to the information on the My Number Card face will be processed simultaneously.
Note: If you were unable to bring your My Number Card or the procedures could not be completed simultaneously, you will need to visit the Inagi My Number Card Center for assistance.
Note: Notifications of family register matters cannot be processed at the Branch Office.
Note: Address changes for households including foreigners cannot be processed at the Branch Office.
Services Provided
(1) Issuance of My Number Card [Online Reservation Available]
Please check the following page for the "Reservation Form" and "Required Documents for Procedures."
- [In-Person Pickup] My Number Card Pickup
- [Proxy Pickup] My Number Card Pickup
-
Reservation Form: My Number Card Pickup(External Link)
(2) Update and Issuance of Electronic Certificates for My Number Card [Online Reservation Available]
Procedures can be completed at the My Number Card Center and the Hirao and Wakabadai Branch Offices. Please check the following page for details.
- Update and Issuance of Electronic Certificates
- Explanation about Electronic Certificates
-
Reservation Form: My Number Card Center Counter Reservation(External Link)
(3) Resetting (Unlocking) and Changing PIN for My Number Card [Online Reservation Available]
Please check the following page for the documents required for the procedure.
<Difference between resetting (unlocking) and changing the PIN>
Resetting… When you forget the PIN set on your My Number Card or when the PIN verification fails more than the allowed number of times and the card becomes locked, this procedure initializes the PIN and allows you to set a new one.
Change… Knowing the current PIN set on the My Number Card and changing that PIN
-
You can reset your PIN at convenience stores (PDF 766.8 KB)
- My Number Card PIN Reset and Change
-
Reservation Form: My Number Card Center Counter Reservation(External Link)
(4) Changes to the Information on the My Number Card (Address or Name Changes) [Online Reservation Available]
When there is a change in address or name, the updated information will be recorded on the card.
This is handled simultaneously with procedures for address changes such as moving in or relocating, and family register procedures. If the change cannot be made during the procedure, it will be handled at the My Number Card Center.
Please check the following page for the documents required for the procedure.
- Changes to the Information on the My Number Card
-
Reservation Form: My Number Card Center Counter Reservation(External Link)
(5) Application Methods for Issuance of the My Number Card
Applying online is convenient.
If you apply through the following form for the ID-attached Application Form required for applications via computer, smartphone, or photo booths in town, it will be sent to your home.
Note: Please refer to the following page for online and other application methods.
-
Request the Application Form for the My Number Card here(External Link)
- How to Apply for the My Number Card
(6) Support for Online Application of My Number Card
We will assist you with the online application for the My Number Card.
Note: This service is available only at the My Number Card Center.
(7) Others
- Facial Recognition My Number Card (My Number Card without PIN setting)
- When You Lose, Destroy, or Damage Your My Number Card
- Express Issuance Application (My Number Card Issuance Application)
Map Information
Direct Access from Keio Sagamihara Line Inagi Station
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This page is managed by the Department of Citizen Affairs, Citizen Affairs Division.
Inagi My Number Card Center
3107-4 Higashi-Naganuma, Inagi City, Tokyo 206-0802 Keio Retnade Inagi 3rd Floor
Phone number: 042-379-8347 Fax number: 042-379-8349
Contact Us - Citizen Affairs Division, Department of Citizen Affairs, Inagi City



















