Frequently Asked Questions (Long-Term Care Insurance)

Question(For those who have received long-term care or support certification) I would like to borrow welfare equipment such as beds or wheelchairs. What should I do?

Response

[Individuals with care needs from Level 1 to Level 5]
Please consult your assigned care manager.
If there is no assigned care manager, please consult the responsible Community General Support Center.

[For those with nursing care level support needed 1 and 2]
Please consult the responsible Community General Support Center.

Process for Renting Welfare Equipment

1. Users consult with a care manager (or Community General Support Center).
2. Care managers (or Community General Support Center) create care plans and select business operators for welfare equipment.
3. A welfare equipment specialist visits the user's home to select and propose rental welfare equipment.
4. The Business Operators providing the welfare equipment deliver the equipment and check the user's suitability.
5. Decide on the welfare equipment to be rented, and the user and the Business Operators providing the welfare equipment will enter into a contract.
6. Rental of welfare equipment will begin.