Special Provisions for Moving-In Notification

Since July 9, 2012, the resident registration system has changed due to the amendment of the Basic Resident Registration Act.

If there is even one person among those moving out simultaneously from the same household who has been issued the Basic Resident Registration Card or the My Number Card, special provisions for moving-in notification apply. Instead of issuing a “moving-out certificate” at the time of moving-out notification, the moving-out certificate information is sent to the municipality of the new residence via the Basic Resident Registration Network System (Juki Net), so you can complete the moving-in procedure without attaching the “moving-out certificate.”

Requirements for Moving-Out Notification under Special Provisions for Moving-In Notification

1. Among the household members who are moving out at the same time, there are people who have received a Basic Resident Registration Card or My Number Card.
2. When completing the moving-out procedure, the Basic Resident Registration Card or My Number Card must be in a usable state (valid within the expiration date and with operational status set to active).
3. Submit the moving-out notification before the moving-out date (accepted from about two weeks prior) or within 14 days from the moving-out date (mail submission is allowed).

Notes on the moving-out notification under the special provision for moving-in notifications

1. In the case of mailing, if the transfer notification is received by the Citizen Affairs Division more than 14 days after the date of transfer, special provisions will not apply. It may take several days for it to reach City Hall, so please mail your transfer notification with ample time.
2. If there are any omissions or deficiencies in the items of the moving-out notification, you may not be able to receive special provisions.

Requirements for submitting a special transfer notification (the first transfer notification submitted after the special transfer-out notification)

1. After moving out, you can submit your change of address notification at the city or ward office of your new address within 14 days of starting to live there.
2. One member of the household who has moved out can submit the notification of moving in by attaching a Basic Resident Registration Card or My Number Card. At that time, it is necessary to confirm the identity through PIN verification, or to confirm the granting of proxy rights.

Notes on the Special Transfer Notification

1. If 30 days have passed since the planned move date reported in the Notification of Moving Out, the procedures for special transfer may not be accepted.
2. Verification of PIN cannot be performed, so instead, we will accept the change of residence notification through identity verification using a driver's license or similar document.
3. If confirmation cannot be made as above, you will need to obtain documents such as a certificate of transfer from the municipality of departure and submit a regular notification of transfer with those documents attached.
4. If you have a My Number Card and wish to issue a signature-based electronic certificate along with continued use, you will need to verify the PIN for the signature-based electronic certificate.
5. Please note that you cannot complete the moving-in procedure unless the moving-out procedure at your previous municipality has been completed.

Reception Location

1. Citizen Affairs Division, 1st Floor, City Hall
2. Hirao Branch Office
3. Wakabadai Branch Office (i Plaza 1st Floor)

Note: Changes in resident registration for households including foreign residents cannot be processed at the Branch Office. Please come to the Citizen Affairs Division on the first floor of City Hall.