Cancellation of Application for My Number Card (Individual Number Card)

If you wish to cancel your application for the My Number Card (Individual Number Card) for any reason after applying, the following procedures are required.

Application by Phone

Application Method

Applicant

• The person themselves
• Legal representative (only when the person and the legal representative are in the same household and have a parent-child relationship)

Note: In the case of a voluntary agent, cancellation of the application cannot be done by phone.

Contact Information

My Number Card Center
042-379-8347

Please let us know that you would like to cancel your My Number Card application.
A hearing (interview for identity verification, etc.) will be conducted.

Window Application

Required Documents

Personal Application

Identity verification documents A1 points or B2 points (see below for "List of Identity Verification Documents")

Application for Legal Representative

In addition to the above, the following documents are required.

1. Identification documents of the agent A1 point or B2 points (see below for "List of Identification Documents")
2. [If the person is under 15 years old] A certified copy of the family register (not required if the person and the legal representative belong to the same household and the person's registered domicile is within Inagi City)
3. Certificate of Registered Matters for Adult Guardianship

Application for Voluntary Agent

In addition to the above, the following documents are required.

1. Identification documents of the agent A1 point or B2 points (see below for "List of Identification Documents")
2. Power of Attorney

List of Identity Verification Documents

• Identification documents must be valid and within their expiration date.
• Identification documents must match the Certificate of Residence with either "name and date of birth" or "name and address".

A government-issued photo ID

• Driver's License
• My Number Card (with photo)
• Passport
• Disability Certificate
• Driving History Certificate (limited to those issued on or after April 1, 2012)
• Residence Card (with photo)
• Special Permanent Resident Certificate (with photo) etc.

B Identification Documents Without Photo

• My Number Card (without photo)
• Health Insurance Eligibility Certificate
• Long-Term Care Insurance Card
• Pension Book or Basic Pension Number Notification (including Pension Amount Revision Notice and Pension Payment Notice)
• Various Pension Certificates
• Public Assistance Recipient Certificate
• Various Medical Certificates (Maru Nyuu, Maru Ko, Maru Ao)
• Maternal and Child Health Handbook
• Certificate of Birth Registration
• Residence Card (No Photo)
• Special Permanent Resident Certificate (No Photo)
• Student ID (one that includes "name and date of birth" or "name and address")
• Employee ID (one that includes "name and date of birth" or "name and address") etc.

Points to Note

• For those who have applied for the "reissue of the My Number Card" and have already paid the fee, please note that refunds are not possible.
• If you wish to obtain the My Number Card again, you will need to submit a new application for the issuance of the My Number Card. For more details, please contact us.

Application Location

My Number Card Center

Note: Applications cannot be made at the main office or Branch Office.

Please check the reception hours and dates at the link below.
 

• Inagi My Number Card Center Information