Application Method for Visiting the Office (My Number Card Issuance Application)

The application method for visiting the office involves coming to the My Number Card Center to apply for the My Number Card, and then receiving the card at your home (registered residence) via registered mail or restricted delivery mail upon issuance.

(1) Apply for the card at the My Number Card Center → (2) Receive the card at home (registered residence) or other locations

A government-issued identification document with a photo is required. If you do not have a government-issued identification document with a photo, please apply using the in-person application method at the time of issuance.
If you would like to check the types of application methods, please see the following link.

• How to Obtain a My Number Card (Individual Number Card)

Application Method [For First-Time Card Applicants]

Please bring the required documents in person to the My Number Card Center and apply.

Required Documents

1. Photograph (taken within the last 6 months, 4.5cm tall x 3.5cm wide, no background, no hat)
2. Identification documents A2 points or A1 points + B1 points (see below for "List of Identification Documents")
3. Notification Card (for those who have one)

If the person is under 15 years old or a person under guardianship, the following documents are also required.
Also, both the applicant and the legal representative must visit in person.

4. Identification documents for legal representatives A2 points or A1 point + B1 point (see below for "List of Identification Documents")
5. [If the person is under 15 years old] A certified copy of the family register (not required if the person and the legal representative belong to the same household and the person's registered domicile is within Inagi City)
6. Certificate of Registered Matters for Adult Guardianship

Application Method [For Renewal and Reissuance]

Please bring the required documents in person to the My Number Card Center and apply.

Required Documents

1. Photograph (taken within the last 6 months, 4.5cm tall x 3.5cm wide, no background, no hat)
2. My Number Card (only if you have a valid My Number Card and can verify your identity by entering the PIN)
3. [For those who have lost their My Number Card or whose My Number Card has expired]
   Identification documents A2 points or A1 points + B1 points (see below for "List of Identification Documents")
4. [For those who have lost their My Number Card while out] Documents proving the loss (such as lost property certificates)

If the person is under 15 years old or a person under guardianship, the following documents are also required.
Also, both the applicant and the legal representative must visit in person.

5. Identification documents for legal representatives A2 points or A1 point + B1 point (see below for "List of Identification Documents")
6. [If the person is under 15 years old] A certified copy of the family register (not required if the person and the legal representative belong to the same household and the person's registered domicile is within Inagi City)
7. Certificate of Registered Matters for Adult Guardianship

Fee

Free
However, a fee of 1,000 yen (800 yen if the electronic certificate is not installed) will be charged in the following cases.

• Reissuance due to loss, damage, contamination, or destruction of the My Number Card
• Reissuance due to failure to change the address on the card within the prescribed period
• Reissuance of My Number Card after voluntary return
• Reissuance after the Certificate of Residence has been deleted due to reasons such as not residing
• [Foreigners] Reissuance due to expiration of My Number Card for mid- to long-term residents (excluding those with Highly Skilled Professional No. 2 or Permanent Resident status)

List of Identity Verification Documents

• Identification documents must be valid and within their expiration date.
• Identification documents must match the Certificate of Residence with either "name and date of birth" or "name and address".

A government-issued photo ID

• My Number Card (with photo)
• Driver's License
• Passport
• Disability Certificate
• Driving History Certificate (limited to those issued on or after April 1, 2012)
• Residence Card (with photo)
• Special Permanent Resident Certificate (with photo) etc.

B Identification Documents Without Photo

• My Number Card (without photo)
• Health Insurance Eligibility Certificate
• Long-Term Care Insurance Card
• Pension Book or Basic Pension Number Notification (including Pension Amount Revision Notice and Pension Payment Notice)
• Various Pension Certificates
• Public Assistance Recipient Certificate
• Various Medical Certificates (Maru Nyuu, Maru Ko, Maru Ao)
• Maternal and Child Health Handbook
• Certificate of Birth Registration
• Residence Card (No Photo)
• Special Permanent Resident Certificate (No Photo)
• Student ID (one that includes "name and date of birth" or "name and address")
• Employee ID (one that includes "name and date of birth" or "name and address") etc.

Note: Digital student ID and digital employee ID cannot be screenshotted. The app must be launched and operated in the presence of staff.

Application Location

My Number Card Center

Note: Applications cannot be made at the main office or Branch Office.

Please check the reception hours and dates at the link below.

• Inagi My Number Card Center Information

How to Receive

It will be sent by "registered mail" or "mail for personal receipt" to the address registered in the resident registration.
You will receive the envelope containing your My Number Card directly from the postal delivery person.

Notes

• The notification card and My Number Card will be collected at the time of application. Since it takes time for the My Number Card to arrive, those who need various cards during that period should apply using the issuance in-person method.
• The PIN for the My Number Card will be filled out in the Application Form.
• Those who incur an issuance fee will need to pay the fee at the time of card application. Please note that the fee is non-refundable after the application is accepted.
• Please be sure to receive your My Number Card within the storage period at the post office (10 days).
• If you are unable to receive your card within the storage period at the post office, the card will be returned to the My Number Card Center. To receive it, you will need to visit the My Number Card Center in person. It will be stored for a certain period, but if the storage period expires, it will be discarded. Please be aware that a fee will be charged when obtaining the card thereafter.
• If there are any deficiencies in the photos, a notification for reapplication will be sent from the Local Government Information System Organization. Please check the notification and reapply on your own.

• Issuance in-person method (My Number Card application)

Period from Application to Receipt

The period from application to receipt of the My Number Card is approximately 1 month (as a guideline).
If you have not received a notification after more than two months since your application, please consult us here to check the status of your issuance.